1. Introduction

Welcome to Creative Designo LLC. By accessing and using our website (https://creativedesigno.com), you agree to comply with and be bound by the following terms and conditions of use. Please read them carefully.

2. Definitions

  • Company: Refers to Creative Designo LLC.
  • Service: Refers to the design services provided by Creative Designo LLC.
  • User: Refers to any individual or entity using the Company’s website or services.

3. Services

Creative Designo LLC offers professional design services, including but not limited to:

  • Logo design
  • Web design
  • Packaging design
  • Photo editing
  • Social media graphics

4. Use of the Website

  • Users agree to use the website only for lawful purposes.
  • Users must not use the website in any way that causes or may cause damage to the website or impairment of its availability or accessibility.

5. Modifications to the Service

Creative Designo LLC reserves the right to modify or discontinue any part of the Service, temporarily or permanently, with or without notice. Users agree that the Company will not be liable to them or to any third party for any modification, suspension, or discontinuance of the Service.

6. Intellectual Property

All content on this website, including text, graphics, logos, icons, and images, is the property of Creative Designo LLC. Users may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from the Company.

7. User Content

By submitting content to Creative Designo LLC, users grant the Company a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute the content.

8. Payments

  • All payments for services are due upon the selection of the service package.
  • The project will start within 12-24 hours once payment is received, with delivery expected within 1-7 days, depending on the package size.

9. Refund Policy

9.1 Refund Eligibility

  • Refund requests can be made within 7 days of payment if the project has not started.
  • Once the project has started (e.g., research, design drafts, or initial concepts), no refunds will be issued.

9.2 No Refunds After Delivery

  • Refunds are not available after the project is completed and delivered, as the service is considered fulfilled.

9.3 Partial Refunds

  • If a project is partially completed, clients may be eligible for a refund for the undelivered portion. For example, if 50% of the project is completed, a 50% refund for the remaining portion may be issued.

9.4 Non-Refundable Situations

  • Refunds are not available for any projects that have started or are fully delivered.

9.5 Changes and Cancellations

  • Any changes or cancellations to the project must be communicated promptly. The eligibility for a refund will depend on the status of the project at the time of the request.

9.6 Disputes and Resolution

  • If you have any disputes regarding payments or services, please contact us immediately at info@creativedesigno.com. We are committed to working towards a fair resolution.
  • If we are unable to resolve the dispute, it will be settled by binding arbitration in the state of Wyoming.

10. Limitation of Liability

Creative Designo LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

11. User Responsibilities

  • Users agree to provide accurate, current, and complete information as required for the use of the Company’s services.
  • Users are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer.

12. Termination

Creative Designo LLC reserves the right to terminate or suspend access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if users breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Indemnification

Users agree to indemnify, defend, and hold harmless Creative Designo LLC, its officers, directors, employees, agents, and third parties, from and against any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of users’ use of or inability to use the website or services, any user postings made, violation of any terms of this Agreement or violation of any rights of a third party, or violation of any applicable laws, rules, or regulations.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state of Wyoming.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: info@creativedesigno.com.

16. Privacy Policy

Your use of the website is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the website and informs users of our data collection practices.

17. Changes to Terms

Creative Designo LLC reserves the right, in its sole discretion, to change the Terms under which our services are offered. The most current version of the Terms will supersede all previous versions. Creative Designo LLC encourages you to periodically review the Terms to stay informed of our updates.

18. Entire Agreement

These Terms constitute the entire agreement between you and Creative Designo LLC regarding the use of the website and services. Any failure by Creative Designo LLC to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.